Easy Moving Company

DON’T. JUST DO NOT HIRE THIS COMPANY.

We hired them for our move from Bedford, Texas to Lubbock, Texas. Granted we did have to change the dates a A lot, and they were very supportive in this. I had never sold the house and had to do a long distance move like this on my own. So they were very patient and very kind with this Offer a military discount. Which was very nice.

HOWEVER. With 15 minutes of them, showing up an antique, which was my great grandmother’s, basin, and picture was shattered. That should’ve been my first clue. My father overheard employees talking about smoking pot, and that it was “” beer, 30 somewhere. The rooms were not packed all at once. They were randomly done. I have unpacked boxes that had things from four different rooms in one box. I had $300 coats crammed down inside of a box. My shower curtain was wired up in a box with other bathroom items. I had a blanket that they used to wrapped a glass shadowbox, and then crammed spray bottles of no goop and other cleaning items inside the box that leaked all over the blanket. they crammed Louis Vuitton purses in a box. There were broken figurines, broke a leg on one of my couches. Half of my kitchen was wrapped the other half was not. Breakables half were wrapped the other half or not. Wall hangings crammed in boxes and not anything around them for protection paper, or anything of that nature. This was the saddest, most unprofessional move I’ve ever dealt with. And I was in the military. My dryer was dented. It was a horrible, horrible experience. I’m quite sure there’s more because I’ve got tons of pictures if y’all want to see them. I’ve turned them into the claims department still haven’t heard from them. As much as I’ve spoken to Miss Rhonda on my disbelief of how this went, I would’ve expected a call from James the owner by now. But guess what? James has not even bothered to call me. And poor Miss Rhonda bless her heart. She is an amazing, amazing lady. She is the one that had to take the brunt of all of this. I really do apologize to her because it’s not her fault. But this is ridiculous. And the last week I’ve talked to her maybe three times, James has not bothered to call me one time. I also gave James two weight machines and a chest of drawers. Because we couldn’t take them with us. There were other little items that I offered to the guys that came to pack and load the truck that day, they were More focused within the first 30 minutes of being there on the items that I was giving them then actually starting the job. I bought and paid for lunch both days which ran me about $80. No we did not tip them. After all of this, my husband was like there is no tipping anything for this. It was also a little weird that employees were kind of shit talking the owner as well. No, I do not recommend this moving company. They just crammed stuff in the truck. Granted, we were trying to get all of it into one truck so I didn’t have to pay for another one. But I mean this was ridiculous. I even told them there were things that were not to be packed that were not going with me. They were packed. They were loaded on the truck. And they were deliver to my new home in Lubbock. I even had a contractors bag full of regular trash, empty, food containers Etc. that was delivered to my house in Lubbock. Contractors bags with my husband’s clothes and his ball cap shoved down inside of them. My clothes used to wrap breakable items.

Move size: 3 Bedroom Home Service cost: $4278

They were suppose to be at the house between 12-2. Did not arrive until 2:10 due to traffic and weather. Loaded quickly. Headed to next location to pickup more items. It took an hour to get there. A little longer than I thought. Took an hour to load up items there which I thought should not have been that long. Altogether it took almost 4 hrs. to do the job, which I thought could be done in 2-3 hrs.
I ended up paying double the price. The driver said he was new to the area and was not familiar to where he was going. He was using his GPS.

Service cost: $362

The movers arrived on time and were very professional throughout the move. They first went over the paperwork and explained everything to me. The movers were very careful with all of my belongings and they were very fast. They completed the move much earlier than I expected which was great for me. I used their packing service for my 4 bedroom home which was very affordable and saved me the trouble. They wrapped all of my furniture in blankets and shrink wrap for protection. I have never been so pleased with a local moving company. These guys are great, I would highly recommend them.

Move size: 4 Bedroom Home Service cost: $1889

They arrived on time. That's it for the positive. The negative is as follows. A dresser was scraped against the wall causing paint streaks across the dresser. Not a huge deal, but when I pointed this out the crew foreman called me liar and told me that paint was already there. I asked him to wrap the furniture before carrying stuff down and he got mad, started yelling and threw a pile of moving blankets from the back of the truck at me. We both yelled and both cussed, then he got right up in my face and threatened to "knock my fuc**ng teeth in".

Cool.

Management blamed me for instigating the incident.

Awesome.

Our story continues. Upon arriving at the new place we are told that unless we pony up some extra cash right now, they're leaving with our stuff. An argument ensues and my arm brushes up against one of the mover's arm as I walked by him. He starts screaming that I assaulted him, all three guys proceed to threaten me with all sorts of not that creative bodily harm (ass kicking, ass beating, ass stomping, very ass oriented). I have to get in my car to block the truck from leaving and call 911. That's right, the police got involved.

After several threats of harm, threats of theft, extortion, and a visit from officer Adame from the Arlington P.D. the truck was unloaded without further incident.

If this sounds like a quality move then by all means, hire them.

But you were warned.

Move size: 2 Bedroom Home Service cost: $510

PRESSURES YOU INTO LEAVING A DEPOSIT FOR YOUR MOVE STATING THAT THEY HAVE TO RESERVE TRUCK (S), SO I LEFT $300 DEPOSIT AND CANCELED WITHIN A WEEK AND MY MOVE WAS STILL 3 WEEKS OUT THEY HAD NOT RESERVED ANY TRUCKS FOR ME YET AND STILL WOULD NOT REFUND MY DEPOSIT--SAID IT WAS NON REFUNDABLE--- BECAUSE I TOLD THEM I COULD NOT AFFORD THEIR SERVICES..THEY STILL HAD 3 WEEKS TO REBOOK SOMEONE ELSE IN MY SLOT IT WAS ON A SUNDAY..RHONDA MILLER DID NOT TELL ME IT WAS NON REFUNDABLE WHEN SHE ASKED ME FOR IT!! I SIGNED NOTHING, SO EVERYONE ON THE INTERNET TO BEWARE!

Move size: 3 Bedroom Home Service cost: $300